Best PM Tools for User Research
Good product decisions start with user insight. These tools handle everything from screener surveys to session recording to synthesis.
Best-in-class in-product micro-survey targeting — trigger surveys based on specific user behaviors, events, or attributes for highly contextual feedback
Tagless, automatic data capture records 100% of user sessions without manual event instrumentation — dramatically reduces setup time and eliminates data gaps
Extremely easy setup — just add a single JavaScript snippet and heatmaps begin collecting data within minutes
End-to-end product management platform covering strategy, discovery, roadmapping, and delivery in a single tool
Industry-leading enterprise CX platform trusted by Fortune 500 companies — captures signals from web, app, social, contact center, IoT, and more in a single platform
Exceptionally easy to set up — teams can send their first NPS survey within minutes with minimal configuration
Most comprehensive enterprise experience management platform — covers customer, employee, product, and brand research in one unified system
Best-in-class conversational UI — one-question-at-a-time format drives significantly higher completion rates (up to 2x vs. traditional forms)
Most recognized survey platform globally — extremely easy to use with an intuitive drag-and-drop builder that requires zero training
Supports both moderated and unmoderated remote user testing in a single platform, giving researchers flexibility in study design
Best-in-class live intercept recruiting — embed screeners on your website or app to recruit real users in context, a capability few competitors match
All-in-one UX research platform covering recruitment, scheduling, interviewing, repository, and analysis — eliminates the need for multiple point solutions