ToolStack
Migration Guide

Migrating from Trello to FullStory

FullStory fits startup and scaleup teams best and has a moderate learning curve. If you're moving from Trello, the first week is the hardest — new UI, different terminology, rebuilt automations. This guide compresses that learning curve with a step-by-step migration plan.

At a Glance

Trello
4.4/5 · 13,000 G2 reviews
  • Extremely intuitive drag-and-drop Kanban interface — virtually zero learning curve, new users productive within minutes
  • Generous free tier with unlimited cards, unlimited Power-Ups, and up to 10 boards per Workspace
  • Butler automation engine is powerful and accessible, allowing no-code workflow automation with rule-based, calendar, and due date triggers
FullStory
4.5/5 · 900 G2 reviews
  • Best-in-class autocapture technology — captures every click, scroll, and interaction without manual event tagging, enabling retroactive analysis on historical data
  • Frustration signals (rage clicks, dead clicks, error clicks) surface UX problems automatically, saving PMs hours of manual session review
  • Powerful search and segmentation — find specific user sessions by any combination of events, user properties, or frustration signals in seconds
Full side-by-side comparison: Trello vs FullStory

You leave behind

  • Kanban boards
  • mobile app

Migration Steps

1

Audit and export your current workspace

Before touching FullStory, document what lives in Trello: projects and tasks, custom fields, automations, integrations, and team permissions. Export a full CSV backup — most tools support this from Settings → Export. Pay particular attention to any custom fields and workflow automations that your team relies on daily.

2

Set up your FullStory workspace

Create your FullStory workspace and replicate your project structure using tasks and projects. Start with the free tier — it covers the core workflow before you commit to a paid plan. Run with a single pilot team before migrating everyone.

3

Map your workflow equivalents

Find the closest FullStory equivalent for each Trello feature your team relies on. projects and tasks in Trello maps to tasks and projects in FullStory. FullStory supports custom fields — recreate your Trello field schema here first. Prioritise the critical path: task creation, status tracking, and assignment.

4

Import your data

FullStory supports CSV import for tasks and projects and has 20+ native integrations. After importing, rebuild your key automations — FullStory's automation engine can replicate most rules you had in Trello. Start with your most active project rather than importing everything at once.

5

Onboard your team

Run a 30-minute walkthrough covering the daily workflow: how to create tasks and projects, update status, and find your board. Expect a moderate ramp — most engineers and PMs hit their stride within a week. The biggest adjustment is usually the project hierarchy.

6

Run Trello in parallel for two weeks

Keep Trello read-only while your team works primarily in FullStory. This reduces risk and lets people reference historical context — old decisions, archived tickets, past sprint data — without slowing the migration. After two weeks with no new work going into Trello, archive the workspace and make FullStory the official home.

Ready to switch?

Read the full FullStory review for pricing, integrations, and team fit details.

Read FullStory Review →Compare Trello vs FullStory