ToolStack

Smartsheet vs Productboard

Side-by-side comparison · Updated 2026-03-30

Our VerdictSmartsheet wins overall

On G2 data, Smartsheet comes out ahead (4.4 vs Productboard's 4.3). But Productboard wins on price — so read the breakdown before deciding.

Choose Smartsheet if…

Choose Smartsheet if your team focuses on project tracking and resource management and fits a scaleup, enterprise profile. Starting at $9/user/mo/user/mo with a free tier. Spreadsheet-familiar interface makes adoption easy for teams transitioning from Excel — minimal training needed for basic use

Choose Productboard if…

Choose Productboard if your team focuses on product strategy and feature prioritization and fits a startup, scaleup profile. Usage-based pricing — contact for a quote. Best-in-class customer feedback aggregation — centralizes insights from Intercom, Zendesk, Slack, Salesforce, and email into a single repository linked to features

Smartsheet
by Smartsheet
4.4
out of 5 · 21k+ G2 reviews
Visit Smartsheet ↗
Productboard
by Productboard
4.3
out of 5 · 250 G2 reviews
Visit Productboard ↗

Feature Comparison

FeatureSmartsheetProductboard
Category
work_management
product_management
G2 Score
4.4 / 5.0Better
4.3 / 5.0
G2 Reviews
21000
250
Free Tier
Starting Price
$9/user/mo
—
Mobile App
AI Features
API Access
SSO / SAML
SOC 2
Learning Curve
moderate
moderate
Platforms
web, mac, windows, ios, android
web

Pros & Cons

Smartsheet

Pros
✓ Spreadsheet-familiar interface makes adoption easy for teams transitioning from Excel — minimal training needed for basic use
✓ Extremely powerful Gantt chart and dependency tracking capabilities, ideal for traditional project management and waterfall methodologies
✓ Robust automation engine with conditional logic, approval workflows, and automated notifications that scale across the organization
✓ Strong portfolio-level dashboards and reporting allow PMOs to aggregate data across dozens or hundreds of projects
Cons
✗ Not designed for agile/Scrum teams — lacks native sprint planning, backlog management, and velocity tracking
✗ Pricing can escalate quickly at scale since every collaborator who edits needs a licensed seat
✗ Sheet-based architecture creates data silos — cross-sheet references and formulas become complex and brittle at scale

Productboard

Pros
✓ Best-in-class customer feedback aggregation — centralizes insights from Intercom, Zendesk, Slack, Salesforce, and email into a single repository linked to features
✓ Powerful prioritization frameworks including weighted scoring, RICE, and custom formulas that tie features directly to objectives and user evidence
✓ Beautiful, shareable roadmaps with multiple views (timeline, column, release) designed for stakeholder communication without exposing internal backlog complexity
✓ Customer-facing portal allows users and clients to submit ideas and vote, closing the feedback loop and reducing inbound requests to product teams
Cons
✗ No free tier — entry price of ~$25/maker/month makes it expensive for early-stage startups compared to free alternatives like Jira Product Discovery
✗ Not a project management or sprint planning tool — teams still need Jira, Linear, or Asana for execution, adding another tool to the stack
✗ Feature hierarchy and taxonomy (products, components, features, sub-features) can become complex and require upfront architecture planning

Frequently Asked Questions

It depends on your needs. Smartsheet scores 4.4/5 on G2, while Productboard scores 4.3/5. Smartsheet is better for project_tracking and resource_management, while Productboard excels at product_strategy and feature_prioritization.
Smartsheet starts at $9/user/mo per user/month with a free tier. Productboard starts at N/A per user/month.
Smartsheet supports 150 integrations, while Productboard supports 100.
Full Smartsheet Review →Full Productboard Review →
Data verified 2026-03-30. Some links may be affiliate links — see disclosure.