ToolStack

Slack vs Loom

Side-by-side comparison · Updated 2026-03-30

Our VerdictSlack wins overall

On G2 data, Slack comes out ahead (4.5 vs Loom's 4.7). But Loom wins on specific use cases — so read the breakdown before deciding.

Choose Slack if…

Choose Slack if your team focuses on team communication and cross functional collaboration and fits a startup, scaleup profile. Starting at $8.75/user/mo/user/mo with a free tier. De facto standard for workplace communication — most PMs will use Slack daily, and it appears constantly in job descriptions

Choose Loom if…

Choose Loom if your team focuses on async standups and product walkthroughs and fits a freelancer, startup profile. Starting at $12.5/user/mo/user/mo with a free tier. Fastest way to communicate complex ideas asynchronously — record screen + camera in seconds with zero setup

Slack
by Salesforce
4.5
out of 5 · 33k+ G2 reviews
Visit Slack ↗
Loom
by Atlassian
4.7
out of 5 · 3k+ G2 reviews
Visit Loom ↗

Feature Comparison

FeatureSlackLoom
Category
team_chat
async_video
G2 Score
4.5 / 5.0
4.7 / 5.0Better
G2 Reviews
33000
2600
Free Tier
Starting Price
$8.75/user/moBetter
$12.5/user/mo
Mobile App
AI Features
API Access
SSO / SAML
SOC 2
Learning Curve
easy
easy
Platforms
web, mac, windows, linux, ios, android
web, mac, windows, ios, android, chrome_extension

Pros & Cons

Slack

Pros
✓ De facto standard for workplace communication — most PMs will use Slack daily, and it appears constantly in job descriptions
✓ 2,600+ app integrations make it the central nervous system of the product team's tool stack, pulling notifications from Jira, GitHub, Figma, and more into one place
✓ Channels, threads, and Slack Connect enable structured communication across teams, departments, and even external partners/vendors
✓ Workflow Builder allows no-code automations for standups, approvals, triage, and request intake — reducing context switching for PMs
Cons
✗ Information overload — high-volume workspaces create notification fatigue and make it easy to miss critical messages buried in busy channels
✗ Free tier's 90-day message history limit means teams lose access to older conversations, decisions, and context unless they upgrade
✗ Slack AI is a paid add-on on top of already per-seat pricing, making it expensive for larger organizations to adopt AI features

Loom

Pros
✓ Fastest way to communicate complex ideas asynchronously — record screen + camera in seconds with zero setup
✓ Loom AI automatically generates titles, summaries, chapters, and action items, saving significant post-recording effort
✓ Extremely low learning curve — even non-technical stakeholders adopt it instantly, making it ideal for cross-functional PM communication
✓ Deep Atlassian ecosystem integration (Jira, Confluence) since acquisition, embedding videos directly in project documentation
Cons
✗ Free tier is heavily limited — 25 videos max and 5-minute duration cap forces early upgrade for active users
✗ Video editing capabilities are basic — trimming and stitching only, no advanced editing features compared to dedicated video tools
✗ No native project management features — purely a communication layer that must pair with other PM tools

Frequently Asked Questions

It depends on your needs. Slack scores 4.5/5 on G2, while Loom scores 4.7/5. Slack is better for team_communication and cross_functional_collaboration, while Loom excels at async_standups and product_walkthroughs.
Slack starts at $8.75/user/mo per user/month with a free tier. Loom starts at $12.5/user/mo per user/month with a free tier.
Slack supports 2,600 integrations, while Loom supports 100.
Full Slack Review →Full Loom Review →
Data verified 2026-03-30. Some links may be affiliate links — see disclosure.