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ClickUp vs FullStory

Side-by-side comparison · Updated 2026-03-30

Our VerdictClickUp wins overall

By G2 score and review volume, ClickUp has the edge. 11,000 reviews at 4.7/5 puts it ahead of FullStory (4.5/5). That said, the right pick depends on your methodology and team size.

Choose ClickUp if…

Choose ClickUp if your team focuses on project management and task management and fits a startup, scaleup profile. Starting at $10/user/mo/user/mo with a free tier. All-in-one platform replacing multiple tools — docs, whiteboards, goals, time tracking, chat, and project management in a single workspace

Choose FullStory if…

Choose FullStory if your team focuses on session replay and user behavior analysis and fits a startup, scaleup profile. Free tier available. Best-in-class autocapture technology — captures every click, scroll, and interaction without manual event tagging, enabling retroactive analysis on historical data

ClickUp
by ClickUp
4.7
out of 5 · 11k+ G2 reviews
Visit ClickUp ↗
FullStory
by FullStory
4.5
out of 5 · 900 G2 reviews
Visit FullStory ↗

Feature Comparison

FeatureClickUpFullStory
Category
work_management
session_replay
G2 Score
4.7 / 5.0Better
4.5 / 5.0
G2 Reviews
11000
900
Free Tier
Starting Price
$10/user/mo
—
Mobile App
AI Features
API Access
SSO / SAML
SOC 2
Learning Curve
moderate
moderate
Platforms
web, mac, windows, linux, ios, android
web

Pros & Cons

ClickUp

Pros
✓ All-in-one platform replacing multiple tools — docs, whiteboards, goals, time tracking, chat, and project management in a single workspace
✓ 15+ views including List, Board, Gantt, Timeline, Workload, and Mind Maps — one of the most flexible view systems available
✓ Generous free tier with unlimited users, making it accessible for teams of any size to start without commitment
✓ ClickUp Brain AI is deeply integrated across the platform — summarizes tasks, generates updates, searches across all workspace content, and automates routine PM communications
Cons
✗ Feature overload can feel overwhelming for new users — the sheer number of options and settings creates a paradox of choice during onboarding
✗ Mobile app experience is significantly weaker than the desktop/web app, with slower performance and limited functionality
✗ Performance can lag on large workspaces with thousands of tasks, particularly when loading complex views like Gantt charts

FullStory

Pros
✓ Best-in-class autocapture technology — captures every click, scroll, and interaction without manual event tagging, enabling retroactive analysis on historical data
✓ Frustration signals (rage clicks, dead clicks, error clicks) surface UX problems automatically, saving PMs hours of manual session review
✓ Powerful search and segmentation — find specific user sessions by any combination of events, user properties, or frustration signals in seconds
✓ Strong privacy-by-design approach with automatic PII masking, excluded elements, and HIPAA-compliant configurations for regulated industries
Cons
✗ No transparent public pricing — Business and Enterprise plans require contacting sales, making budgeting difficult for smaller teams
✗ Session-based pricing can become very expensive at scale, especially for high-traffic consumer products with millions of monthly sessions
✗ Data retention on lower tiers is limited — teams may lose access to historical sessions unless on Enterprise plans

Frequently Asked Questions

It depends on your needs. ClickUp scores 4.7/5 on G2, while FullStory scores 4.5/5. ClickUp is better for project_management and task_management, while FullStory excels at session_replay and user_behavior_analysis.
ClickUp starts at $10/user/mo per user/month with a free tier. FullStory starts at N/A per user/month with a free tier.
ClickUp supports 1,000 integrations, while FullStory supports 70.
Data verified 2026-03-30. Some links may be affiliate links — see disclosure.