diagrammingCollaboration
Lucidchart Review
by Lucid · South Jordan, Utah, USA · Founded 2010
G2 Score
4.5
Reviews
4k+
Starting Price
$7.95/user/mo
Free Tier
Yes
Learning Curve
Low
Quick Answer
Lucidchart is a diagramming tool rated 4.5/5 on G2 from 4k+ reviews. It's best for product and engineering teams using agile or waterfall. Pricing starts at $7.95/user/mo, with a free tier available.
Pros & Cons
Pros
Exceptionally intuitive drag-and-drop interface — new users can create professional diagrams within minutes with virtually no training
Best-in-class Visio import/export makes it the go-to replacement for Microsoft Visio with seamless file compatibility
Real-time collaboration with simultaneous multi-user editing, comments, and cursor tracking rivals Google Docs-level teamwork
Deep data-linking capabilities allow diagrams to auto-update from live data sources like Google Sheets, CSV, and databases
Extensive template library with 1,000+ templates covering flowcharts, UML, ERDs, wireframes, org charts, and more
Strong enterprise integrations with Confluence, Google Workspace, Slack, Microsoft Teams, and Salesforce embed diagrams directly into existing workflows
Cons
Free tier is extremely restrictive — 3 editable documents and 60 shapes per document makes it nearly unusable for real work
Not a project management tool — lacks roadmapping, task tracking, or sprint planning capabilities that PMs need day-to-day
Performance can lag noticeably on very large or complex diagrams with hundreds of shapes and connections
Advanced features like data linking, conditional formatting, and Visio import are locked behind paid tiers
Shape libraries for niche domains (AWS, Azure, network) are solid but sometimes lag behind the latest service offerings
Competes with free alternatives like draw.io/diagrams.net that offer unlimited diagrams at no cost, making the paid plans harder to justify for basic use
Pricing
Free
$0
Up to 3 editable documents, 60 shapes per document, 100MB storage
Standard
$7.95
per user / month
Premium
$9
per user / month
Enterprise
Custom
* Individual plan at $7.95/mo, Team plan at $9.00/user/mo (billed annually). Free tier is quite limited. Enterprise pricing includes advanced admin, SSO, and data governance. Lucid Suite bundles Lucidchart, Lucidspark, and Lucidscale together.
View current pricing on Lucidchart Last verified: 2026-03-30
Key Features
Roadmapping
Sprint Planning
Backlog Management
Kanban Boards
Gantt Charts
Okr Tracking
User Feedback Management
Customer Portal
Idea Management
Analytics Dashboard
Custom Workflows
Custom Fields
Automations
Time Tracking
Resource Management
Portfolio Management
Api Access
Webhooks
Mobile App
Offline Mode
Ai Features
Templates Library
Guest Access
Sso Saml
Soc2 Compliant
Gdpr Compliant
Hipaa Compliant
On Premise Option
Diagramming
Real Time Collaboration
Commenting
Version History
Shape Libraries
Data Linking
Conditional Formatting
Presentation Mode
Import Visio
Integrations
Lucidchart supports 100+ integrations. View marketplace ↗
confluencetrelloslackteamsgithubasanasalesforcezapiergoogle drivedropboxazure devops
Who Is Lucidchart Best For?
Team sizes
freelancerstartupscaleupenterprise
Roles
productengineeringux designbusiness analystsolutions architectit operations
Methodologies
agilewaterfalldesign thinking
Industries
saasconsultingenterprise softwarefintecheducationhealthcare
Frequently Asked Questions
Disclaimer: This review is based on publicly available data from G2, official documentation, and third-party sources. Pricing verified on 2026-03-30. Some links may be affiliate links — see our disclosure. Last updated: 2026-03-30.