diagrammingCollaboration
Draw.io Review
by JGraph · Wiesbaden, Germany · Founded 2012
G2 Score
4.4
Reviews
200
Starting Price
Free
Free Tier
Yes
Learning Curve
Easy
Quick Answer
Draw.io is a diagramming tool rated 4.4/5 on G2 from 200 reviews. It's best for product and engineering teams using agile or waterfall. Pricing starts at Free, with a free tier available.
Pros & Cons
Pros
Completely free for individual and team use — no user limits, no premium tiers, and no account required for the core web and desktop apps
Extensive shape libraries covering UML, BPMN, network, AWS/Azure/GCP architecture, flowcharts, mockups, and more out of the box
Deep Atlassian Confluence integration makes it the de facto diagramming tool for teams already in the Atlassian ecosystem
Privacy-first architecture — diagrams are stored in your chosen cloud storage (Google Drive, OneDrive, Dropbox) or locally; JGraph never stores your data on its servers
Cross-platform desktop app (Windows, macOS, Linux) supports fully offline diagramming with no internet dependency
Import from Visio (.vsdx), Lucidchart, and Gliffy makes migration seamless for teams switching tools
Cons
No built-in real-time multiplayer editing on the free web app — real-time collaboration requires Google Drive or Confluence Cloud as the storage backend
UI feels utilitarian and less polished compared to modern competitors like Figma, Miro, or Lucidchart
No native mobile app — mobile browser experience is functional but limited for complex diagrams
Lacks advanced features like design system components, interactive prototyping, or embedded commenting workflows found in dedicated design tools
Community-only support for the free tier — no dedicated customer support unless using the paid Atlassian marketplace plugin
Collaboration features (comments, shared libraries, team management) are minimal compared to paid diagramming platforms like Lucidchart or Miro
Pricing
Free
$0
Fully free for desktop and web app usage with unlimited diagrams and no user limits; no account required
Standard
$0
per user / month
Premium
$0
per user / month
Enterprise
Paid plans only for Atlassian marketplace (Confluence/Jira integrations) — approximately $5.75/user/year for Confluence Data Center
* The core draw.io application (web, desktop, and integrations with Google Drive, OneDrive, etc.) is completely free and open source. Paid versions exist only for Atlassian Confluence and Jira Server/Data Center/Cloud marketplace integrations. Confluence Cloud pricing is tier-based starting around $6.00/user/year.
View current pricing on Draw.io Last verified: 2026-03-30
Key Features
Roadmapping
Sprint Planning
Backlog Management
Kanban Boards
Gantt Charts
Okr Tracking
User Feedback Management
Customer Portal
Idea Management
Analytics Dashboard
Custom Workflows
Custom Fields
Automations
Time Tracking
Resource Management
Portfolio Management
Api Access
Webhooks
Mobile App
Offline Mode
Ai Features
Templates Library
Guest Access
Sso Saml
Soc2 Compliant
Gdpr Compliant
Hipaa Compliant
On Premise Option
Diagramming
Flowcharts
Uml Diagrams
Er Diagrams
Network Diagrams
Architecture Diagrams
Wireframes
Mockups
Mindmaps
Org Charts
Bpmn Diagrams
Real Time Collaboration
Version History
Custom Shape Libraries
Embeddable
Integrations
Draw.io supports 25+ integrations. View marketplace ↗
confluencetrelloteamsgithubgitlabnotiongoogle drivedropboxonedrivesharepointjiragoogle docsvs code
Who Is Draw.io Best For?
Team sizes
solostartupscaleupenterprise
Roles
productengineeringdevopssolutions architectux designbusiness analyst
Methodologies
agilewaterfalldesign thinking
Industries
saasenterprise softwareconsultingeducationgovernmentfintechhealthcare
Frequently Asked Questions
Disclaimer: This review is based on publicly available data from G2, official documentation, and third-party sources. Pricing verified on 2026-03-30. Some links may be affiliate links — see our disclosure. Last updated: 2026-03-30.