DocumentationCollaboration
Confluence Review
by Atlassian · Sydney, Australia · Founded 2004
G2 Score
4.1
Reviews
4k+
Starting Price
$6.05/user/mo
Free Tier
Yes
Learning Curve
Moderate
Quick Answer
Confluence is a documentation tool rated 4.1/5 on G2 from 4k+ reviews. It's best for product and engineering teams using scrum or kanban. Pricing starts at $6.05/user/mo, with a free tier available.
Pros & Cons
Pros
Deep native integration with Jira makes it the de facto documentation tool for teams already using Atlassian — Jira issues embed seamlessly in pages
Extensive template library with 100+ templates for PRDs, meeting notes, retrospectives, decision logs, and more — accelerates team onboarding
Real-time collaborative editing with inline comments, @mentions, and page watching enables asynchronous team communication at scale
Powerful space and page tree organization allows structured knowledge bases that scale from small teams to thousands of users
3,000+ marketplace apps extend functionality with diagrams, databases, reporting, and workflow tools
Whiteboards and databases (introduced in recent updates) reduce the need for separate tools like Miro or Notion for visual brainstorming and structured data
Cons
Search functionality is frequently criticized — finding content across large instances with thousands of pages is unreliable and slow
Page editor, while improved with the new editor, still feels less fluid than Notion or modern wiki tools for rapid content creation
Information architecture degrades over time — spaces and pages become disorganized without dedicated governance and regular content audits
Permission management is complex and unintuitive, especially at scale with nested spaces and inherited restrictions
Performance can lag on large Cloud instances with heavy macro usage or deeply nested page trees
Free tier limited to 10 users with basic features — teams outgrow it quickly and face a significant jump in cost
Pricing
Free
$0
Up to 10 users, 2GB storage, basic permissions
Standard
$6.05
per user / month
Premium
$11.55
per user / month
Enterprise
Custom
* Cloud pricing. Prices shown for monthly billing at 300 users. Annual billing saves approximately 15-20%. Data Center licensing available for self-hosted deployments.
View current pricing on Confluence Last verified: 2026-03-30
Key Features
Roadmapping
Sprint Planning
Backlog Management
Kanban Boards
Gantt Charts
Okr Tracking
User Feedback Management
Customer Portal
Idea Management
Analytics Dashboard
Custom Workflows
Custom Fields
Automations
Time Tracking
Resource Management
Portfolio Management
Api Access
Webhooks
Mobile App
Offline Mode
Ai Features
Templates Library
Guest Access
Sso Saml
Soc2 Compliant
Gdpr Compliant
Hipaa Compliant
On Premise Option
Page Versioning
Inline Comments
Real Time Editing
Spaces Organization
Page Trees
Macros Library
Whiteboards
Databases
Smart Links
Integrations
Confluence supports 3,000+ integrations. View marketplace ↗
bitbuckettrelloslackteamsgithubgitlabfigmamirosalesforcezendeskzapierhubspotgoogle drivedropboxazure devopsjirajira product discoveryopsgenieloom
Who Is Confluence Best For?
Team sizes
startupscaleupenterprise
Roles
productengineeringdesignmarketingoperationsleadership
Methodologies
scrumkanbansafewaterfall
Industries
saasfintechenterprise softwarehealthcareconsultinggovernment
Frequently Asked Questions
Disclaimer: This review is based on publicly available data from G2, official documentation, and third-party sources. Pricing verified on 2026-03-30. Some links may be affiliate links — see our disclosure. Last updated: 2026-03-30.